Website help

Why am I not getting notified when a new issue is released?

Short Answer: First, make sure you are a subscriber. Log in and click My Accounts on the right hand menu, then click the Notifications tab. Make sure Subscribe to Model Railroad Hobbyist Magazine notifications is checked. Also click the Edit tab and make sure your email address is current and correct.

Long Answer: More detailed how-to with screen shots coming soon.

How do I change my email or user name?

Short answer: Just log in, go to the My account menu on the right and then click the Edit tab, make your changes and then click Save. We allow you to freely edit your user name or email address, so change it whenever you need to.

Long answer: You can freely change your email address or user name at any time. Log in, and then follow the steps shown in these pictures:

1. Click My account:

Reset password doesn't work. What am I doing wrong?

The most common reason password reset doesn't work is you have cookies turned off in your browser.

A cookie is a small piece of data that we place on your computer to personalize your experience whenever you visit our website. Without cookies turned on, our password reset will not work and our web site personalization features will not function.

Turning cookies on safely

Click your browser below and follow the instructions to turn on your browser cookies.

What are the guidelines for posting on the MRH site?

Short answer: Generally speaking, play nice. Promotional posts have strict guidelines since we're hobby vendor funded - this funding approach allows MRH to maintain a high standard of quality (read: pay staff and authors), yet remain forever free to modelers. Click here to read the guidelines for promotional posts.

How do I post an image?

Answer: See this step-by-step how-to posted by MRH staffer Jeff Shultz.

Help! I can't log in ...

CAN'T REMEMBER YOUR USER NAME?

Try using your email address - both your user name and your email work as a login name.

We assume most people can remember their email address, even if they can't remember their username - especially if they don't visit this site very often.

I still can't get the video to play. Any other suggestions?

Answer: Make sure you have tried all the video playback options we offer. Here they are:

I can't get the video to play - what do I do?

Short answer: Most who have video playback problems are using Internet Explorer version 6 or 7 with the Windows XP or Vista operating system. If this is the browser and operating system you are using, then read the long answer for a detailed explanation of what the problem is and how to fix it.

Also, check out these additional troubleshooting tips.


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