Help! I can't log in ...

CAN'T REMEMBER YOUR USER NAME?

Try using your email address - both your user name and your email work as a login name.

We assume most people can remember their email address, even if they can't remember their username - especially if they don't visit this site very often.

User login panel with Reset Password button

 

CAN'T REMEMBER YOUR PASSWORD?

At the bottom of the log in area on the righter there's a link: Reset Password.

Click this link, enter your email address (the one you registered with) and we'll email you a new temporary log in.
 

 

 

 

The email we send you looks like this:

tester,

A request to reset the password for your account has been made at Model  
Railroad Hobbyist magazine.

You may now log in to model-railroad-hobbyist.com by clicking on this link or  
copying and pasting it in your browser:  
http://model-railroad-hobbyist.com/user/reset/1567/1239604826/136a2aec11286fd3a6febe27324ec5b8

This is a one-time login, so it can be used only once. It expires after one  
day and nothing will happen if it's not used.

After logging in, you will be redirected to  
http://model-railroad-hobbyist.com/user/1567/edit so you can change your  
password.

 

Click the link (the one shown in red) in your email and you will be automatically logged in and put on your account edit page so you can enter a new password ...

... once you've changed your password and saved it, you should be all set. You should be able to log out and log back in with your new password and life should be great.

Also some ISP's like AOL tend to flag our password reset emails as spam and will not deliver them to you, ever (which is unfortunate - thanks a lot AOL - NOT! )
 

IF ALL ELSE FAILS ...

Use the Contact us menu to notify us that you can't reset your password and need help. If you are an AOL user, you will need to contact us because AOL eats our password reset emails, thinking they're spam (thanks a lot AOL).

Just contact us and we'll get you going again!

We know things don't always work perfectly and sometimes you need a little personal help - and we're glad to help out.

 

Comments

CAN"T LOG IN

I have tried repeatedlly to log in.  When I do am only told that it's a wrong password.  Sometimes I get a message to reset my password, but then I need a password to log onto the site.  Circular.  

 

HELP!!!

rstern1@cinci.rr.com  

barr_ceo's picture

That password is meant to

That password is meant to keep everyone but the developers off the new site until it's ready. Joe has been over and over and over this ad nauseum.

There's no help. You're not getting in.

-----

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joef's picture

We also sent a conversion failed message

We also sent an email blast that the conversion failed. Why people think that they can log into a failed forum conversion site is beyond me!

Joe Fugate​
Publisher, Model Railroad Hobbyist magazine

Joe Fugate's HO Siskiyou Line

Read my blog


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