Help! I can't log in ...

CAN'T REMEMBER YOUR USER NAME?

Try using your email address - both your user name and your email work as a login name.

We assume most people can remember their email address, even if they can't remember their username - especially if they don't visit this site very often.

CAN'T REMEMBER YOUR PASSWORD?

At the bottom of the log in form there's a link: Request new password.

Click this link, enter your email address (the one you registered with) and we'll email you a new temporary log in.
 

The email we send you looks like this:

tester,

A request to reset the password for your account has been made at Model  
Railroad Hobbyist magazine.

You may now log in to model-railroad-hobbyist.com by clicking on this link or  
copying and pasting it in your browser:  
http://model-railroad-hobbyist.com/user/reset/1567/1239604826/136a2aec11286fd3a6febe27324ec5b8

This is a one-time login, so it can be used only once. It expires after one  
day and nothing will happen if it's not used.

After logging in, you will be redirected to  
http://model-railroad-hobbyist.com/user/1567/edit so you can change your  
password.
 

Click the link (the one shown in red) in your email and you will be automatically logged in and put on your account edit page so you can enter a new password ...

... once you've changed your password and saved it, you should be all set. You should be able to log out and log back in with your new password and life should be great.

If this is NOT how it's working for you, then Contact us and let us help you with your log in.
 

IF ALL ELSE FAILS ...

Use the Contact us menu to notify us that you can't log in and need help. We'll get you going again!

We know things don't always work perfectly and sometimes you need a little personal help - and we're glad to help out.