Keep clicking

KEEP CLICKING???

Sorry Joe-

I just spent twenty minutes after "logging in" clicking on posts, blog entries, everything.

And now I can't even access the current issue. When I click on the "read online" button I go to the iissu ? page.

This has got to be something on your end...

I don't want to have to use my old PC to view the MRH website.

Any other ideas?

Issuu page

Depending on where you clicked "read online" going to the Issuu page should be the right behavior, depending on which Issuu page you went to.

Clicking on the thumb image in an reader feedback item, should take you directly to that article in the Issuu site.

Can you give us the URL of the page you were on when you clicked Read Online?

I could log in to mrhmag.com using IE8.  I don't have IE9 installed.

Sorry I'm not more help right now...

Charlie

Okay, let's try this ..

Basically, the problem's actually on your end - if it was on our end, then everyone would be having the problem, which is not the case. This site has had 8,526 visits in the last 30 days from people using IE9. Only a handful of users such as yourself are reporting a problem.

Okay, then we need to get your side to work right, so we need to reset some things on your computer. Let's try this ...

1. Completely clear all browsing history on your computer.

In IE9, click the Gear icon (upper right)> Safety> Delete browsing history ... you should get a dialog box that looks like this:

Click the delete button.

2. Set your computer's cooking handling for the MRH web site.

In IE9, click the Gear icon (upper right)> Internet Options> Privacy (tab) ... you should get a screen that looks like this:

Make sure the slider is set to Medium.

Click the Sites button and add model-railroad-hobbyist.com to the list (type it in and click allow).

Also add mrhmag.com to the list (type it in and click allow).

Reboot your computer and now try it.

IF THAT DOESN'T WORK, THEN TRY THIS ...

Override IE's automatic cookie handling. Next click Tools> Internet Options> Privacy (tab)> Advanced (button) ... you should get the dialog box below - make sure your settings match the picture below:

Reboot your computer and now try it.

IF THAT DOESN'T WORK, THEN TRY RESETTING IE9

To Reset Internet Explorer. Click Gear icon (upper right)> Internet Options> Advanced (tab) ... you  should get a screen that looks like below:

Click the Reset ... button. Now close the browser and reboot your computer and then redo the top step 2 of setting the cookie handling for the MRH site.

LAST RESORT

And as a last resort, your IE9 has gotten really hosed somehow. This web site has information and fixing your system's registry so it completely starts over with IE9:

http://windows7themes.net/internet-explorer-9-not-working-loading-try-this.html

NOTES

What are First-Party Cookies?

First-party cookies come from website that you are currently visiting. Let’s say you head over to model-railroad-hobbyist.com to download the latest magazine, then all cookies from model-railroad-hobbyist.com are considered first-party cookies because the source of the cookie matches our website that you just visited.

What Are Third-Party Cookies

Following this pattern, if you visit microsoft.com and Microsoft loads some adverts from intel.com because of their partnership with Intel, then all cookies from intel.com will be considered third-party cookies, because they do not match the original source and are loaded from an external party.

Should I Disable First-Party or Third-Party Cookies?

Third-party cookies from spam sites often contain only malware and spyware cookies, so it is recommended to disable third-party cookies and enable first-party cookies. If you also disable first-party cookies, you will often have to enter your password and other such data over and over again. Usually, first-party cookies are more safe than third-party cookies.

Tip: Enable first-party cookies and disable third-party cookies in IE9!

What Are Session Cookies?

Session cookies are important to store information from our website, they allow our website to recognize you when you visit pages on our site.

Let’s say you visit amazon.com and you add something to your cart, without sessions cookies amazon.com can’t keep track of your current cart (unless you save it) and won’t remember it if you visit a another page of amazon.com for example amazon.com/shop1. Obviously, there are other mechanisms that Amazon can use to store your cart, but that’s another story.

Tip: Enable session cookies to be recognized within a website!

Keep in mind, most don't have to do this

Keep in mind, most people don't have to do all this - but if IE9 gets sideways somehow, resetting everything is the best way to tell it who's boss.

For example, I'm posting this with IE9 on a Win7 64-bit machine, and it's working fine. Not logging me out, the editor works great, and so on. However, I override IE's default cookie settings and custom-set my cookie preferences as shown above, and then I seldom have a problem with any web site. If you set the privacy level to medium high or above, you will have problems with some web sites, including this one.

On a new machine, the cookie settings can be set too high - Microsoft has over reacted to complaints about security holes in their OS, so most of the time the privacy level comes set to medium-high, which doesn't work with our web site.

As we said, if it was our end, then every IE9 user would be experiencing this problem.

Changing Browsers

LOL, honestly, IE9 like all previous versions of IE, was already sideways when it went public.  They were at version 3 when I stopped using it.

Another great reason to stop using IE and get a browser that works properly upon installation, without requiring special configuration on some if not all systems.

This is typical of Microsoft, IMO.

I know you said you don't want to use a different browser, but just in time saved fooling with IE, you would be ahead of the game already if you had just downloaded a different browser, but to each his own.  I hope you get your problem sorted out.

EEERRRRRR!!!!!!

Joe, I've tried all your instructions. At least now I can access the current issue, but I still get kicked off when I click anything after logging in.

I'm going on vacation tomorrow, and getting ready today.

I'll try again when I return.

Still using my old PC for this message, so don't anyone think things are ok with my issue.

Thanks for all the time, Joe.

Charlie- the issuu page i ended up at (not anymore) was issuu.com, looked like the issuu home page or something like that.

I'll be back!

Depends on your priorities

Jeff:

Depends on your priorities here - if you insist on sticking with what on your machine looks to be a failed strategy, then get ready to endure a lot of pain and possibly still not get to an acceptable outcome.

But if less pain is more important than the strategy, I recommend you opt for a different browser.

Here's the way I look at it:

1. Browsers are free, so what's the problem?

2. Some web sites work better in one browser over another, and because of point 1, you should have at least 2 browsers in your tool chest at all times.

3. The differences between browser user interfaces are minor, so the pain of learning two browsers is much less than the pain of insisting one browser do it all come hell or high water.

4. The problems that remain on a computer system are directly proportional to the problems you first encounter. If you're already experiencing a lot of pain, the headaches that lie ahead of you will be many if you insist on staying the course (see note below).

5. Browsers are free, so what's the problem?

NOTE:

You may want to just wipe your machine and reinstall to a vanilla OS install (no applications) and then try using IE9. All will probably work fine. Then one-by-one, install your apps and test IE9 after every install. You will eventually find things go south after the install of a certain app - and you now have your culprit. Then wipe your machine again and reinstall everything except this bad-boy app and you should be good to go.

Enter HTML5

The waters are getting muddied further with the adoption of HTML5 and Google's announcement to quit supporting less than current version browsers. Joe's right, multiple browsers = less pain. Which option results in more bloodied knuckles?

I wonder if it's the name "Jeff"

Joe,

I've had that "login, not logged in, login again" thing happen to me as well - normally in Firefox. Multiple computers for that matter...

I just pull down my name again and click on login again.

Well... I'm back!

Google chrome...no, it didn't work. Same problem as IE 9

Firefox... YES! It works. What I did different when I started it was not to import anything from the other browsers.

The online mag looks crappy on Firefox (well, works crappy) compared to IE 9. Manual scrolling down for pages instead of 'flipping' through the pages like a book with the touchpad.

It'll be a bump, but I'll just use IE9 for reading and firefox for the forums.

It shouldn't matter, should it? I could never  figure out where or what the subscriber extras were anyway. I like to spend more time on my hobby than on my PC!

How does one go about marking all the threads as read without reading them?

Thanks all!

Jeff

Not sure why the online edition looks bad in Firefox

Jeff:

You are getting the most puzzling behavior - not sure why the online edition "looks bad" in Firefox? It looks great in all the computers we test it on in Firefox, as well as in IE and Chrome.

That's the trouble - if we could just look over your shoulder and see what you're seeing, we could probably help you in a few minutes get great performance.

Jeff Shultz - is there something you can use to remote into his machine and see if you can show him how to get things to work better?

It doesn't "look bad"

Joe-

The mag doesn't "look bad" in firefox, it just doesn't work the same as in IE9.

I have to manually scroll the pages rather than flip with my touchpad like in IE. The controls available in IE on the read online are gone in firefox (like fullscreen and the buttons on each side to advance pages).

In firefox the mag looks and acts like a regular pdf (on my machine, anyway).

"Remoting" into my machine isn't gonna happen. The geek squad suggested opening a port in my firewall to allow the website access, that isn't gonna happen, either. They suggested an incompatibility issue with either the newest windows updates or IE update 230548 and your websites operating procedures. At least that's how I understood it, I really don't speak geek.

Whatever it is doesn't matter to me really. I've found a workaround with the firefox so I can at least post if need be. I can access the new issues with IE9.

It is just kind of amazing I have this trouble only on the MRH website, not one other problem elsewhere. That's why I'm content to be where I am, and not really willing to keep messing with my new PC's software guts.

Thanks for the help,

Jeff

Teamviewer is free.

Teamviewer is free. (teamviewer.com)

gotomeeting has great products for this (not free).

Just to name two.

I'm finding I need to log in twice!

I'm on Firefox with vista and I have my user name and password "remembered" by Firefox.  When I come to the site in the morning or after cleaning my computer, I am prompted to "log in."  I hit the "log in" button, and it goes back to the "log in" prompt.  I hit the "log in"button a second tome and I'm logged in.  It isn't a problem or hassle or anything like that, just weird.

logging twice

I also find that I need to log in every day and about every third day have to do the twice thing.

This is after powering up from a dead(off) computer first thing every day.

Doug Hatman

I can duplicate this....

I have no idea what is causing it, though. 

Doesn't appear to be happening with Chrome though. 

Yup

Cudos to Joe and company

I do not know of any site or program owner that would go to such lengths to help a user. Most computer users have no idea what goes into a response as Joe did. It is really a big deal that takes time and thought.

My compliments to everyone of you!

Oh, by the way, I uninstalled IE 9. Bad program, when it has been debugged I'll give it another try.

Getting it fixed....

We're bringing this up with our hosting providers - who are experts on the platform our website rides on - but haven't gotten much in the way of a substantial answer - probably because we haven't given them too much to work on. 

We're going to get some screenshots of what is going on and push a bit more on it, but due to other considerations it's probably not going to happen until we get back from Sacramento. For one thing, Joe has a magazine to create in the next week... 

Please be patient - we know we've got a problem, but since it isn't a fatal or critical (just an annoying) one, it's not on the front-most burner. 

Thanks!

No biggie!

I noticed I had to login twice today as well, but "que sera sera".  In a world as mixed up as this one is, login issues at MRH just don't register on my radar.  Thanks for the work to correct these very minor issues but please don't take time away from publishing the best MRR magazine available, because of an intermittent login glitch.  Surely we can all stand having to login more than once in a day for the foreseeable future if it had to be that way.  On some forums this thread would probably already be locked so it's really refreshing to see MRH being so attentive to these minor annoyances.

Thanks again

As the original poster, I have conveyed my thanks more than once.

I too was extremely impressed with the amount of time spent to help me with my troubles. Yes, many other publications / forums wouldn't have spent the time Joe did to try to help, and I truly appreciate it.

Like I stated in a previous post, I've found a workaround to my troubles, and I'm Ok with that.

In time the guys will get it sorted out.

Now I'm going to take some ideas and inspiration from the recent issues down to the basement...

Thanks guys for a great resource, you're the best!

Jeff

Now what???

I was just reading the "recent posts" in IE9 (where I still can't log in but I use it to read the mag because it stinks up the place in Firefox) and my Norton AV warned me that your website has security risks and advises caution. So I started up firefox to post this message.

Makes me start to wonder, because my last scan removed 19 tracking cookies related to my browsing here. I scanned, then wandered around here, then scanned again, and got the 19 cookies. In the first scan there were 27, but not all from MRH. The 19 from the second scan had to be from here, as it was the only site visited (my home page is a blank).

Below is a pasting from the Norton threat page.

What gives? Maybe you guys should just send me a disk every month, or should I just go to the library and use a public PC? Really, I don't want to sound like a jerk (I know to some of you I do, but...) with the troubles I've had I wonder. Do you guys know what loads with your materials at your host? Do you take care of the security or do they?

Logging off now and scanning again, then raising my securities...

CAUTION Site Owner? Click here

model-railroad-hobby... Summary •Computer Threats:   2 •Identity Threats:   0 •Annoyance factors:   0       Total threats on this site:   2       •Community Reviews:   0 Facebook Twitter Google buzz Email Web sites rated "Caution" may have a small number of threats and annoyances, but are not considered dangerous enough to warrant a red "Warning". Proceed with caution. The Norton rating is a result of Symantec's automated analysis system. Learn more. The opinions of our users are reflected separately in the community rating on the right.

General Info Web Site Location United States of America Norton Safe Web has analyzed model-railroad-hobbyist.com for safety and security problems. Below is a sample of the threats that were found.

Threat Report Total threats found: 2 Drive-By Downloads (what's this?) Threats found: 2 Here is a complete list: (for more information about a specific threat, click on the Threat Name below) Threat Name: MSIE ADODB.Stream Object File Installation Weakness Location: http://model-railroad-hobbyist.com/current-issue/send_disk     Threat Name: Direct link to MSIE ADODB.Stream Object File Installation Weakness Location: http://model-railroad-hobbyist.com/

Severity: High

This attack could pose a serious security threat. You should take immediate action to stop any damage or prevent further damage from happening.

Severity: High

This attack could pose a serious security threat. You should take immediate action to stop any damage or prevent further damage from happening.

Ditto Ditto

For what it's worth, I also need to do a double login as described by others and Norton Identity Safe started warning about security threats today.