oldline1

I don't know if I'm searching incorrectly or something but the New Caboose Hobbies site gives me problems. EVERY item I search for returns nothing. I can't find anything on their site. I've even looked for many items I'm not interested that are current products or new releases.

I have emailed them and asked this question to get an answer of, "We have thousands of items listed". OK.........WHERE?

Are you guys able to search, find and buy things?

I purchased for many years from the old Caboose Hobbies and never had any problems. It was a great place to spend my money!

oldline1

 

Reply 0
Ken Rice

Seems to work?

I went to https://www.caboosehobbies.com/, typed "ground throw" into the search box and hit the search button.  I got a list of a bunch of ground throws.

Reply 0
joef

Works great here

Caboose Hobbies -- this website https://www.mycaboose.com... ??? Search works fine for me. I searched for NCE, then got a bunch of stuff with manufacturers and scales listed on the left. Held down CTRL key and selected North Coast Engineering from the manufacturers list and HO from the scale list, and my search was refined down to just the HO products directly from NCE that might interest me (not NCE-compatible products made by other vendors). So working fine here.

Joe Fugate​
Publisher, Model Railroad Hobbyist magazine

[siskiyouBtn]

Read my blog

Reply 0
Ken Rice

Two domains?

https://www.mycaboose.com/

and

https://www.caboosehobbies.com/

appear to be identical, and behave identically with searches.

Reply 0
oldline1

Well, I guess it's because I

Well, I guess it's because I was searching for specific items. I just now typed in basic stuff and it returned things. I originally have tried to be specific so I didn't have to look at every Atlas, Woodland Scenics or other products line but I guess their site won't handle that.

oldline1

Reply 0
peter-f

is this a case of

"clear the cookies?"
- regards

Peter

Reply 0
Prof_Klyzlr

Start at the beginning...

Dear Oldline, OK, so we're all starting the diagnosis from the same page, can you advise at least one "guaranteed to reproduce the issue" search term you tried, _and_ explain what the item is you are actually looking for? (the "seemingly redundant" explanation is so that we can more-accurately advise if what you actually _want_ to search for could be maybe better-searched-for using different terms than those you have tested-and-found-problematic). Happy modelling, Aim to Improve, Prof Klyzlr
Reply 0
AzBaja

I use midwestmodelrr.com and

I use  midwestmodelrr.com and have been told the same thing about that site and talked to the owner.  What was happening people were too specific and the store did not have the item in stock or t was never made and people were getting up set.

Person was doing a search [N scale Rock Island F7A]   This item might of never been made or not in stock etc.  but the site would return items as close to a match as it could and this guy was totally mad at  midwestmodelrr.com

The site would give him

HO Rock Island F units

or F units for other railroads in N scale like Southern Pacific

or the Rock island N scale engines were GPs or EMD units etc.

or N scale Rock Island cars. 

So the owner asked me to do some testing and search worked fine.

Yes,  midwestmodelrr.com would give you items that it might think you want to buy if the exact item is not in stock. does not mean the web site search is broke.  From the information you gave the web site is tying to find a product that you want to buy.  

So maybe it is not the site at all but the person doing the search that is broken.

FYI:  List the exact search that you are using,  that is how we found the so called issue. There was no,  He was searching for something that did not exist at this time and was not in the store.

Just saying Caboose Hobbies is broken or not working without context is a waste of time.  What is the exact thing you were searching for and the actual search terms you used. 

Show us your search.....

AzBaja
---------------------------------------------------------------
I enjoy the smell of melting plastic in the morning.  The Fake Model Railroader, subpar at best.

Reply 0
Michael Tondee

Ditto

 I mostly do business with modeltrainstuff.com (MB Klein) and I sometimes notice if I search for a specific item and they don't have it in stock at that moment, it won't come up. Just like what AzBaja said with his favorite site. Maybe certain retailer software is geared that way?

Michael, A.R.S. W4HIJ

 Model Rail, electronics experimenter and "mad scientist" for over 50 years.

Member of  "The Amigos" and staunch disciple of the "Wizard of Monterey"

My Pike: The Blackwater Island Logging&Mining Co.

Reply 0
chris.mincemoyer

Search

What's the purpose of a search function if you can't search for what you're looking for?

Reply 0
AzBaja

You can not search for something that is not there.

Quote:

What's the purpose of a search function if you can't search for what you're looking for?

You can not search for something that is not there.   Do you have a real point to make?

 

AzBaja
---------------------------------------------------------------
I enjoy the smell of melting plastic in the morning.  The Fake Model Railroader, subpar at best.

Reply 0
Photo Bud

Managing Expectations

In I.T. (old term, data processing), managing expectations should always be the goal. You can  search for something that isn't there but the results shown should explain that and, if preferred, show alternatives that may be close to what was requested that are clearly shown to not match the exact search term(s).

My biggest complaint about 'searches' is the inability to add boolean logic. The use of 'OR', 'AND', and 'NOT' to help eliminate extraneous information or include alternatives when needed. Google is one of the biggest failures in searches. Thousands of hits that make absolutely no sense and are completely unhelpful!

 

Bud (aka John), The Old Curmudgeon

Fan of Northern Pacific and the Rock Island

Reply 0
joef

Google

Quote:

Google is one of the biggest failures in searches. Thousands of hits that make absolutely no sense and are completely unhelpful! The use of 'OR', 'AND', and 'NOT' to help eliminate extraneous information or include alternatives when needed.

Actually, Google has all that and more -- most people just don't know how to use them.

For example, if you want NOT, just put a minus sign in front of the search term.

Most often if I do a Google search and I'm getting results I don't want, I just add the -term to the search.

Let's say I am searching for reading (the railroad) and google gives me insights on reading books, I can add -books to my search and any result talking about books will get removed from the search results.

Google assumes AND between the search words, but if you use OR in caps, then it's either, such as a search for black OR white returns some of both.

And of course, if you want the precise words exactly, then put the search term in quotes, such as "black and white" to get just those results that have that precise phrase.

Joe Fugate​
Publisher, Model Railroad Hobbyist magazine

[siskiyouBtn]

Read my blog

Reply 0
Photo Bud

You're Right, Joe (as always)

I guess it is just not as intuitive and boolean logic format as I would prefer and thus I don't remember it. My bad! I don't think it will perform nested boolean though. A B (C OR D). But your reminder may help at least do better than I currently do.

Bud (aka John), The Old Curmudgeon

Fan of Northern Pacific and the Rock Island

Reply 0
Douglas Meyer

While search engines of any

While search engines of any kind are much better then before.  Be it the search engine used by Google or the one used by Amazon or any other the reality is that they have thier limitations.  The big you is being to literal.  They are not a person so they have trouble “reading between the lines”. And the basicly don’t “remember” things about you.  You LHS owner may remember that you model 1950s Rock Island in N scale,  but the typical search engine does not.  

The person who invents a truly good search engine will become truly rich.  As has historically been demonstrated by say Yahoo then Google.  Each generation gets better then the last but thier is lots of room for improvement.  As anyone that has spicific non typical requirements for something and shopped on Amazon knows.  And if Amazons search engine has issues with it be so important to thier business and with the money they have to develop it then you can be pretty sure that we have a ways to go with the technology.

Still most people don’t know how to get the most out of the search engines we do have.  As Joe pointed out thier are ways to focus in on your search.  But most folks don’t know them.  There is a reason the phrase “his Google-Fu was strong” exists.  Because thier are ways of getting better results.

problem is we are used to instant gratification on the internet and we don’t want to take the time to look for things or learn how to do things.  Back in the pre internet days most people in this hobby spends days if not weeks or even years traveling around looking into every little store front on the off chance that they may have a store that looked interesting.  Once they found an interesting looking store they had to visit and see if the store had anything useful.  Those (few) stores that sold something useful would then get a long visit were you spent time combing through the place to see what they actually had.  Once that was done then you often had to return just to get  to the point you remembered what store G had vs what store T sold.  And don’t forget the repeat visits to see if something new was in stock or the blown trips because you forgot which store sold what or worse the store sold out of the item you want.  Basically scrounging around was a hobby in and of itself (often a sub set of the “collector”.  We all new “that guy” that knew ALL the little stores with the oddball items that when you got desperate you would ask.

And don’t forget the hours spent searching in the Walthers catalog (not the easiest of ways to find something).  So it was not exactly easy to find things pre internet and we all probably had an encounter where we or someone we met looked at something and said “I didn’t knowTHAT existed!  I just spent 6 weeks kit bashing an alternative to that last year!”  Because finding things was a pain.

And no this is not an old guy be crabby.  I just thing that at the current level of technology we are expecting to much to fast.  We would (and often do) spend hours driving around to different stores searching for the thing we need but we get upset if a 2 minute search doesn’t return EXACTLY what we want.  And heaven help the web site that returns a list of 100 items that you have to scroll through,  Oddly enough that 10 minutes of scrolling through items is often considered to much work by the same person that used to (or still does) spend an hour reading the name on the side of ALL the blue box kits on the shelf in the hobby shop on the off chance they had something of “interest”.  

I actually know a guy just like this.  He has the skills and understanding to do internet searches but if it is not in the top 5 lines he will never see it as he gives up because the internet should never take more then 30 seconds but he spends multiple hours looking at every single item in a hobby store that he has been in every single month for the last 10 years.  And he has spent half a day in a hobby shop that he has never been in before.  Heck one time he drove 6+ hours to a distant hobby shop and spent the rest of the whole DAY looking through the hobby shop stayed over night in a hotel.  Returned the next morning for a while then drove home and as far as I know never spent a cent in the place,  But to be expected to spend 10 minutes searching the internet?  Don’t be rediculus.  

Well just some thoughts on the matter.

-Doug M

Reply 0
Michael Tondee

Learn something new everyday!

All the time I've spent on the web and years on Google and I didn't know any of those tricks. Thanks Joe!

You should make that a "sticky" somewhere.

Michael, A.R.S. W4HIJ

 Model Rail, electronics experimenter and "mad scientist" for over 50 years.

Member of  "The Amigos" and staunch disciple of the "Wizard of Monterey"

My Pike: The Blackwater Island Logging&Mining Co.

Reply 0
Volker

If Google worked as Joe

If Google worked as Joe described it would be fine. I do all of this but nevertheless I get lots of nonsense. And Google searches biased, led by preferences they think they know about you. But the preference might not apply to this search. Result: Interesting finds might be far back.

As the AND is said to be set on Google searches additional search words should narrow the results in my understanding. But I get more results. So what is Google doing?
Regards, Volker

Reply 0
Ken Rice

Use google to learn about google

If you don’t remember the google search tricks, you can always google something like: google search tricks

And you’ll end up with something like this:

https://www.lifehack.org/articles/technology/20-tips-use-google-search-efficiently.html

Which in addition to the ones Joe mentioned has a few others, plus a couple I’d never known about before.

Reply 0
Virginian and Lake Erie

The thing that irritates me

The thing that irritates me is the ads that show up with every search that do not have anything to do with the product searched for. The connection is very weak in that it might be a hardware item but no where close to what is needed. I do not recall specific items at the moment but have been to the point of calling the search engine names by the 5th page of crap.

Now that I finished my rant I went to another page and did a search that I remembered really irritated me before. First line had the products I wanted so either it has learned something about me, the search engine was improved or I typed exactly what was needed this time. Go figure.

Reply 0
Dave.S58

@volker

.. To find exact items put quotes marks around the key work or phrase like "Soo" "box car". soo being a word and box car being a phrase. You can also use the google advance search found here to learn more.

Most online businesses use a customized form of google search and those advance processes may work on them

DaveS

Reply 0
Volker

@DaveS

I already do this but it doesn't change the effect that I get more results with additonal search words though the AND default setting implicates a narrowing of the results.
Regards, Volker

Reply 0
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