jcopilot

Joe,

I just completed the screens to sign up for the Holiday Special (TMTV & RE for $59.98) and received a confirmation email with a link.  I clicked on the link and got a screen to 'sign in'.  I did, with the email address and password I set up when I completed the subscription screens.

When I click on 'Login', a progress bar appears, runs to the end and nothing happens.  Same result if I just hit 'enter'.  I can't access TMTV.

Help,

Jeff

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Bessemer Bob

Help Option

Try clicking on help at the top right corner of the site page, scroll down and and you will see "contact us" 

 

I would attempt to send the staff at MRH a direct message with your technical issue

Think before you post, try to be positive, and you do not always have to give your  opinion……

Steel Mill Modelers SIG, it’s a blast(furnace)!

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jcopilot

I'm in

Something magical happened over night, I can now access TMTV.  Now I'm waiting for my RE email with the link for the magazine download.  Hoping to start with the November issue.

Thanks for the advice, Bob, I sent an email regarding my RE question.

Jeff

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joef

@jcopilot

Check your emails ... you should see your RE download links as well now.

For some reason, the payment sometimes can take a half day or more to clear. When that happens, everything gets delayed. But it's cleared now, so the logjam is over and you should get all your access links in your email.

Make sure you whitelist sendowl.com and trainmasters.tv in your email reader... otherwise our emails may end up getting spammed and you will think we're making life difficult for you.

Unfortunately, the spammers have all but ruined email as a reliable way to communicate for business. Personal emails generally make it through spam filters -- but business emails way too often get autoflagged as spam and not delivered.

Very annoying when you're trying to get people the links for a digital product they've paid for.

Joe Fugate​
Publisher, Model Railroad Hobbyist magazine

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