Rick Sutton

Don't know if It is a problem on my end but many photos that were displaying properly on my IPad yesterday are now missing. An example is the first photo in the current WPF. Many photos from regular contributors are now blank even some "sign off" graphics (like Gary Christensen's weathering shop graphic) are missing. 

 IPad Air 8.4 IOS on Safari

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Bill Brillinger

It's not just you....

hmmm... I wonder what happened here?

img.png 

Bill Brillinger

Modeling the BNML in HO Scale, Admin for the RailPro User Group, and owner of Precision Design Co.

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Rick Sutton

Just checked

and it's happening on my desktop IMac also. Many recent threads are missing photos.

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jarhead

missing photos

That happens to me daily with my PC and my MAC, both. Many threads the photos are just plain blank. And that's been happening for months !

Nick Biangel 

USMC

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joef

The ones we know about we've just fixed

The ones we know about we've just fixed.

It appears to be photos that have been resized - photos that are the proper resolution to begin with (no more than 780 pixels wide) still show up fine.

To fix the missing photo problem, edit your post and make sure the photo dimension lock is ON (the lock is closed) and make sure the photo is no larger than 780 pixels wide, 720 is even better. Even if you've set the photo to 780 wide, try changing it to something else like 760, 740, or 720. That will bring the picture back.

We're not sure what's causing this, but if you want to avoid it completely, RESIZE your photos properly BEFORE you upload them. Make them somewhere between 720 - 780 pixels wide. If you're uploading larger photos, you're wasting bandwidth and slowing down thread display, especially on photo-heavy threads like the Weekly photo fun thread.

We've also noticed devices that don't have gobs of memory like mobile devices may simply refuse to display larger pictures in order to deal with the limited real memory they have.

Yes, we appear to have a bug around large photos where they will simply disappear, but in a way that's a good reminder to RESIZE your photos properly for posting so you don't waste bandwidth.

If you're not sure how to resize your photos, just Google "resize photos for web posting" and you'll get all kinds of how-tos and tips on resizing photos.

Joe Fugate​
Publisher, Model Railroad Hobbyist magazine

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joef

One other thing we discovered ...

Also, this site caches pages on the server in order to make it display lighting fast so it doesn't need to rebuild pages on-the-fly for everyone. As a hunch that the server cache may have gotten stale, we cleared the cache so it needs to rebuild every thread again as folks display it - and that brought all the missing images back that we could find. So apparently our server cache gets stale and will drop images after a time - so one quick fix for us is to just clear the cache periodically.

Joe Fugate​
Publisher, Model Railroad Hobbyist magazine

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