Used A Helix Once...
...and vowed never again.
Mine was actually a double helix (stacked) that was used to connect three levels. (Three levels: Another bad idea.) There were four (or was it five?) track reverse loop (double ended) stages at the lower and upper levels.
Functionally, it accomplished what I designed it to do: Safely allow trains to climb or descend to each level as well as serve as stages top/bottom. I do not recall having any issues with derailments or string line incidents. Seeing as I ran multiple unit diesels, pulling the helix was never an issue.
Visually, I built it in the corner and created a hardboard "cabinet" to enclose it. The sides that faced the layout were given backdrops and I disguised the track entrances/exits as best I could. The upper level used an "above eye level" profile board to hide the stage. I cut viewing slots in the hardboard on the aisle side to allow the operators to watch the progress of their trains within the stage. The stage area was lighted for visibility.
Aesthetically, it was an eyesore. I made the best of it, but it was obviously a "cabinet area" with no good way of visually blending it into the layout.
The specifics:
Helix radius: 22" (Atlas code 100 sectional.)
Helix Grade: Something like 2.5% as I recall.
Typical train lengths: 13-14 with some trains being up to 17 or so cars.
Upsides:
* Using a helix in conjunction with multi-levels will allow significant increases in mainline run length.
* Multi levels (w/helix) will allow several more towns to be added compared to a single level layout.
* Multi level (w/helix) can mean the train only passes through a scene once.
Downsides:
* A good, smooth, helix is very challenging to build, and once built, to maintain. (Track cleaning/etc.)
* A helix takes inordinate amounts of track to accomplish the climb. In some situations, you can tie up as much track inside the helix as your visible levels consume.
* Significant time is consumed for the train to traverse the helix. This means the train will not be passing through visually pleasing portions of the layout, which gives one the feeling of making "progress" as the train glides through landscape. Instead, helix time will be spent twiddling your thumbs and waiting for your train... interspersed with peeking into the sight window (or watching lights, or looking at a TV screen/etc) to check progress. Not very "immersive".
* Maintenance is a pain. In the case of my tri-level helix cabinet, I had to crawl on my hands and knees in order to access the center of the helix for track cleaning. (Once inside, I could stand up.)
After living with the above layout for right at 11 years, at the end I was heartily sick of the tri-level approach w/helix connectors. The helix was a royal pain in the azz that added nothing to the visuals of the layout. The lowest level was too low (lowest level had to be operated while seated on a roll-about mechanic's roller scooter!), the middle level presented a sight angle issue, and the upper level too tall. Not much to like about it, other than "Boy howdy! Don't I have a long mainline run?"
IF one is desperate enough to use a helix for the added main line length and added layout area(s), then a helix makes that possible. IF you understand what you're getting into going in... then go for it. Hopefully you'll still feel the same way after living with it for a few years.
Best of luck whatever you decide!
Andre