After making some changes using JMRI, I lost the sound in the engine.  I tried resetting the decoder, both through the NCE PowerCab itself and through the ESU LokProgrammer.  Neither is resetting the decoder.

Using the NCE I select Programming Track, set CV 8 to 8, escaped out, and then take the engine off the track for 10 seconds.  Put the engine back on the track and it won't respond to 3, only the four-digit engine number I previously programmed in.  Same thing happens when using the ESU LokProgrammer.

Any suggestions on how to reset the decoder or do I need to send this back to Atlas?