Dremel: Great Customer Service

My son and I were driving to TrainFest in Milwaukee a few years back and I wanted to stop in Racine at Dremel since I had a battery that was no longer charging.  At the parts window a person went and got a battery for my unit and there was no charge, FREE!

Robert

A Dremel fan for over 60 years.

I haven't needed any service, but I will mention that I've purchased 3 Dremels in the past year, each a different size.  My favorite, and the one I use 95% of the time is the small rechargeable battery powered model 8050.  It's perfect for model railroading.  The larger corded models I primarily use on the stationary stands such as the drill press.

I still have my original Dremel that my wife gave me for Christmas the first year of our marriage.  It's never needed servicing.

It's great to see a company constantly improving the usefulness of their product line like Dremel is doing.

Deane

Any idea on how well a Dremel drill press works compared to a miniture table top drill press?

Thanks,  Jack

Jack, I don't have any

Jack, I don't have any experience with any other miniature drill press other than a 40 year old Dremel.  It was pretty loose compared to the new one.

I've used it once for a project making brass handrail posts for a long walkway.  I had to drill a small hole for the wire handrail in each one.  Something like a #76 or so bit.  I expected to break several bits in the process and was surprised when I finished that I was still using the original bit.  I attribute that to the precision control of the drill press, but I have nothing to compare, so it may have just been luck.

As mentioned above, I almost always use the rechargeable Dremel.  It's small, lightweight, and highly portable.  And perhaps best of all, no cord to knock the drill out of the desired position.

That reminds me, I bought a

That reminds me, I bought a Dremel, a previous model which was still new but old stock about 5 years ago, and after only a few months of use on my last layout, a part on the inside broke and the chuck no longer turns.  I did call them and they had the part I needed, but I still need to give them the model name and number so I can restore it to service.

Interestingly, my really old variable speed corded Dremel purchased in the early 1980's is still functioning like a champ other than something inside "popped" (electrical) around 1989 and I sent it back - they repaired the inner circuit failure and it's been running since and I've used it during the construction of 3 layouts so far.  It took over again after the newer model failed.

...

Jackh, there's too much plastic and too much slop in the dremel drill press for precision work, in my experience.

Deane and Benny

Thanks for the feedback. I had one of their drill presses from back in the early 80's and it had a lot of slop in it which is why I asked. Unfortunately modern table top models are out of my price range so I may pick up one of the Dremel units to see how it works. They are a lot cheaper.

Deane's experience with the #78 drill bit is pretty encouraging.

Jack