locobreath

I am unable to open up the recent issue of MRH. None of the commands work so all I get to see is the cover of the mag. HELP!! What am I missing?

http://neiljharwicke.blogspot.com/

Reply 0
jeffshultz

Which version?

Is this one of the download copies or the online version? 

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Jeff Shultz - MRH Technical Assistant
DCC Features Matrix/My blog index
Modeling a fictional GWI shortline combining three separate areas into one freelance-ish railroad.

Reply 0
locobreath

Can't Open Magazine

It's the online version.

Reply 0
joef

Standard troubleshooting

Standard troubleshooting steps to get the online edition to work ...

1. Try the HTML5 version ... The link is right below the blue read online button.
2. Try closing and reopening the browser.
3. Try a different browser. Browsers are free, so everyone needs at least two for troubleshooting like this.
4. Try power-cycling your device.
5. If a PC / Mac and using wifi wireless, try plugging in a network cable. If mobile device with 3G/4G, try that instead of wifi
6. Try resetting your wifi router / modem
7. Try a different device (go from home computer to your smartphone, for example)

99.9% of the time, one of these will get it working for you. It could be your Flash version is corrupt, if so the HTML5 version will work. To correct a Flash problem, Google: adobe flash player help

Joe Fugate​
Publisher, Model Railroad Hobbyist magazine

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Read my blog

Reply 0
locobreath

Can't Open Up Current Issue

Thanks for the advice Joe. I will try them out. 

 

BTW: I was also unable to download the magazine as well - just got a white page.

Reply 0
John Peterson

Give it time to load?

The online version is very slow to load (at least on my connection) ... often seems that it has stalled with just a white page.  give it some time (several minutes) and you might see the pages loading.  I prefer the download version because of this.

 

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