the MRH Forum

Download Error 2038 MRH product support
Reply
MRH Editor emeritus 2,339 posts bear creek MRH Editor emeritus 2,339 posts
bear creek

We are experiencing some technical difficulties resulting in some users of the new downloader getting an Error 2038 message. According to Adobe, an error 2038 means "File I/O Error". This can be caused when a download connection is broken either by the server or the client. The download problem may also manifest itself with timeout errors.

There also appear to be problems using the legacy downloader.

We are looking at server issues and hope to have them resolved forwith.

Sorry for the inconvienience.

We'll update this topic when we know more.

EDIT: The MIRROR download site is working (guess we know now why we had two sites!).  On the downloader panel click the mirror radio button (on the right) then download as normal.

Charlie Comstock

Superintendent of nearly everything  ayco_hdr.jpg 
Reply 0
joef MRH Founder 17,510 posts
joef

Workin fine for me

Workin' fine for me. I tried a download from the primary and no problem.

Joe Fugate​
Publisher, Model Railroad Hobbyist magazine

[siskiyouBtn]

Read my blog
Reply 0
bear creek MRH Editor emeritus 2,339 posts
bear creek

Downloader working again...

As of 9:30am PST I was able to successfully download from the primary site. Dunno what happened, we didn't fix anything!

If you experience "error 2038" errors when downloading please let us know.

Best regards,

Charlie

Superintendent of nearly everything  ayco_hdr.jpg 
Reply 0
Reply